Help Center

Listing on Bridleway is free during our beta — there are no listing fees and no monthly plans. Direct sales carry no commission. A flat 1.5% platform commission applies only to sales completed through our optional escrow service, deducted from the seller's payout — and your first escrow sale is commission-free.

Bridleway charges a flat 1.5% platform commission only on sales completed through our optional escrow service, deducted from the seller's payout — for example, on a $10,000 escrow sale the seller receives $9,850. Your first escrow sale is commission-free, and direct sales closed between you and the buyer carry no commission at all. There is no fee to list.

Look for verified seller badges, keep communication on our secure in-app messaging, and use our optional escrow service for added protection. We verify seller identities (email and phone) and review every listing before it goes live.

We aggregate listings from trusted external marketplaces for browsing, but creating a listing on Bridleway requires you to have direct ownership or authorization to sell the horse.

Bridleway offers an optional escrow service — Bridleway's escrow fee is a flat $59.99, and free on rescue listings. Funds are held securely by Escrow.com, our licensed escrow provider, and released to the seller only after you receive and confirm the horse during the inspection period. Escrow.com charges its own processing fee, shown to you before you fund the transaction.

Yes. Verified rescue organizations sell with no platform commission, and the $59.99 escrow fee is waived on rescue listings — escrow is completely free. Rescues can apply for verification from our Rescues page.

When you buy or sell through our optional escrow service, Escrow.com — our licensed escrow provider — may ask you to verify your identity as part of its regulated, anti-fraud process before funds are released. That verification is handled directly and securely by Escrow.com; Bridleway never collects or stores those identity documents. Separately, sellers can become Verified Sellers on Bridleway through Stripe Identity.

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You can delete your account anytime from your account settings, or submit a data-deletion request under GDPR and CCPA from our Data Deletion page. Some records — such as completed-transaction history required for tax reporting — are retained where the law requires; see our Privacy Policy for specifics.